Due to legal restrictions and in line with the Knowa Terms and Conditions, you can not buy Knowa Collectibles if you are residing in a Specially Designated National or have an address in the following sanctioned countries and territories:AfghanistanBelarusCentral African RepublicCubaCrimea region of UkraineDemocratic Republic of CongoSo-called Donetsk People’s Republic / Luhansk People’s Republic in UkraineEthiopiaIranIraqLebanonLibyaMaliMyanmarNicaraguaNorth KoreaRussiaSomaliaSudan and DarfurSyriaVenezuelaYemenZimbabweIt is a breach of the terms and conditions to buy a Knowa Collectible if you are a Specially Designated National or resident or present in a sanctioned territory.Please note, this list is subject to additions as it is determined by factors which dynamically change.

You will not be able to change your address for shipping as orders are processed quickly. To change your address for shipping, please raise a support ticket with the vendor or marketplace where you placed your order.If you accidentally entered an incorrect shipping address, please contact the marketplace or vendor to let them know you need to update your address. Please include your full name, order number, and the correct shipping address. They will do their best to change the shipping address before it ships.

No. You cannot send individual items within an order to different addresses. To send different sets of merchandise to different addresses, you should make separate purchases with separate accounts and addresses.

After your order has shipped, you will receive a tracking link that will have the estimated arrival date. Please be aware there may be rare occurrences where customs will delay the transit time of some packages.

No. Purchase is limited. One buyer can't buy the entire production run of any one collectible.

No. Product will be shipped directly to the address supplied.

Knowa DNA is our name for the process of registering your collectible and obtaining your online certificate of authenticity.

Knowa Vault is our wallet app, the place where you can manage your collection.

Please raise questions by sending an email to sales@knowa.com. Open a help ticket if you have any problems.